01 Personal Information We Collect

The personal information we collect depends on how you interact with Zavrlynia and which Services you use.

Information You Provide to Us

We may collect information you provide directly to us, including:

• Contact information, such as your name, email address, telephone number, billing address, and shipping address.
• Account information, such as login credentials, account preferences, saved addresses, and account activity.
• Order and transaction information, including products purchased, order history, returns, refunds, exchanges, delivery information, and transaction status.
• Customer service information, including inquiries, photographs, attachments, order issues, and other information you provide when contacting us.
• Marketing information, such as your email address, telephone number, communication preferences, and interactions with marketing campaigns.
• User-generated content, including product reviews, ratings, photographs, videos, comments, testimonials, or other content voluntarily submitted.
• Promotion information, including information submitted in connection with giveaways, surveys, promotions, discounts, or similar activities.

Payment Information

Payments are processed by Shopify and/or other payment service providers.

Depending on the payment method selected, payment processors may collect payment card information, billing information, bank or payment-account information, and related transaction data.

02 Information We Collect Automatically

When you visit or interact with our website, we and our service providers may automatically collect information about your device and how you use the Services.

This information may include:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Device identifiers;
• Referring website;
• Pages or products viewed;
• Search activity;
• Clicks and shopping activity;
• Shopping-cart activity;
• Approximate location derived from an IP address;
• Date and time of visits;
• Session information; and
• Interactions with advertising or marketing communications.

We may collect this information using cookies, pixels, tags, software development kits, server logs, web beacons, and similar technologies.

03 Information From Third Parties

We may receive personal information from third parties that help us operate, market, secure, and improve our business.

These parties may include:

• Shopify;
• Payment processors;
• Shipping and fulfillment providers;
• Analytics providers;
• Advertising platforms;
• Social media platforms;
• Fraud-prevention providers;
• Customer-support services;
• Marketing providers; and
• Other technology partners.

For example, if you interact with Zavrlynia through a social media platform or advertisement, that platform may provide information about the interaction in accordance with its own privacy settings and policies.

04 How We Use Personal Information

We may use personal information for purposes including:

• Processing and fulfilling orders;
• Arranging shipping and delivery;
• Managing returns, exchanges, and refunds;
• Maintaining customer accounts;
• Providing order confirmations and delivery updates;
• Providing customer support;
• Responding to inquiries;
• Preventing and investigating fraud;
• Protecting our website, customers, and transactions;
• Improving our products and Services;
• Understanding website usage;
• Personalizing shopping experiences;
• Measuring marketing performance; and
• Complying with legal and regulatory obligations.

Where permitted by applicable law and consistent with your preferences, we may also use personal information to send promotional emails, product recommendations, abandoned-cart communications, special offers, surveys, or other marketing communications.

We may use information for another purpose when you direct us to do so or provide appropriate consent.

05 Shopify

Our online store is hosted and powered by Shopify.

Shopify processes personal information when you visit, use, or make purchases through our store in order to provide technology, checkout, payment, fraud-prevention, security, analytics, personalization, and other services.

Depending on the Shopify services and settings enabled for our store, Shopify may also process information relating to your interactions with Zavrlynia, Shopify, and other merchants using Shopify to provide or improve services, analytics, personalization, advertising, fraud prevention, and other features.

Personal information processed through Shopify may be transferred to, stored in, or processed in countries other than the country in which you live.

06 How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business and provide our Services.

This may include disclosure to:

• Shopify and technology providers for e-commerce, website hosting, checkout, analytics, and related services.
• Payment processors and financial service providers for payment processing and fraud prevention.
• Fulfillment and shipping providers for packaging, tracking, shipping, and delivery.
• Customer-support providers for communications and customer service.
• Analytics providers for understanding and improving our Services.
• Advertising and marketing providers for advertising, campaign measurement, personalization, and related marketing activities.
• Professional advisers, including attorneys, accountants, consultants, insurers, and auditors.
• Government authorities or other parties when required or permitted by applicable law or legal process.

We may also disclose personal information as part of or in anticipation of a merger, acquisition, financing, corporate restructuring, sale of assets, bankruptcy, or similar business transaction.

07 Cookies and Similar Technologies

We and our partners, including Shopify, may use cookies and similar technologies to operate our website and understand how visitors interact with it.

Cookies and related technologies may be used to:

• Maintain your shopping cart;
• Remember preferences;
• Enable account and checkout functions;
• Provide security and fraud prevention;
• Measure website performance;
• Conduct analytics;
• Personalize your experience; and
• Deliver or measure advertising.

Some cookies are necessary for the website to function properly. Other cookies may be used for analytics, personalization, or advertising.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and similar technologies.

08 Targeted Advertising, Sale and Sharing

However, we may use advertising, analytics, and marketing technologies that disclose certain information to advertising or technology partners.

Depending on the definitions under applicable U.S. state privacy laws, some of these disclosures may be considered a “sale,” “sharing,” or processing for “targeted advertising,” even when no money is exchanged.

Information involved may include:

• IP addresses;
• Device identifiers;
• Internet or network activity;
• Website interactions;
• Product-viewing activity;
• Commercial information; and
• Inferred interests or preferences.

Where applicable law provides an opt-out right, you may exercise that right through available privacy tools or by contacting us.

Where required by law and supported by our website privacy tools, we also recognize qualifying browser-based opt-out preference signals such as Global Privacy Control (GPC).

We do not knowingly sell or share personal information of consumers under 16 in circumstances where affirmative authorization is required by applicable law.

09 Your Privacy Choices

Marketing Emails

You may unsubscribe from promotional emails at any time by selecting the Unsubscribe link included in a marketing email.

Even if you unsubscribe from promotional communications, we may continue to send transactional or service-related messages such as order confirmations, shipping updates, security notices, or customer-service communications.

SMS Marketing

If you voluntarily enroll in an SMS marketing program offered by Zavrlynia, you may opt out by following the instructions provided in the applicable message, such as replying STOP, where supported.

Consent to receive marketing text messages is not a condition of purchasing goods or services unless otherwise permitted by applicable law.

Cookies and Advertising

Where available, you may use our Cookie Preferences or other privacy controls to manage certain analytics, advertising, sale, sharing, and targeted-advertising preferences.

10 Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods depend on factors such as:

• The nature of the information;
• The reason it was collected;
• The duration of our relationship with you;
• Applicable legal requirements;
• Accounting and tax obligations;
• Fraud-prevention needs;
• Dispute-resolution requirements; and
• The need to enforce our agreements.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements and our data-retention practices.

11 Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, transmission method, network, or electronic storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials and should contact us promptly if you believe your account or personal information has been compromised.

12 Sensitive Personal Information

Certain information, such as account credentials or financial information processed in connection with purchases, may be considered sensitive personal information under some privacy laws.

We use such information only as reasonably necessary to provide our Services, process transactions, protect accounts, prevent fraud, comply with applicable law, or for other permitted purposes.

We do not use sensitive personal information for the purpose of inferring characteristics about you unless appropriate notice and consent are provided where required by applicable law.

13 Children's Privacy

Our Services are intended for a general audience and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you are a parent or legal guardian and believe a child has provided personal information to us in violation of applicable law, please contact us so that we can review the matter and take appropriate action.

We also do not knowingly sell or share personal information of consumers under 16 where applicable law requires affirmative authorization.

14 U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable comprehensive state privacy laws.

Depending on your state of residence and whether a particular law applies to Zavrlynia, these rights may include the right to:

• Confirm whether we process your personal information;
• Access certain personal information;
• Obtain a copy of certain personal information;
• Request correction of inaccurate personal information;
• Request deletion of certain personal information;
• Request data portability;
• Opt out of certain sales of personal information;
• Opt out of sharing or targeted advertising;
• Opt out of certain profiling activities where applicable;
• Limit certain uses of sensitive personal information where applicable;
• Appeal certain privacy-request decisions; and
• Exercise privacy rights without unlawful discrimination or retaliation.

These rights remain subject to applicable definitions, exceptions, limitations, and verification requirements.

We will respond to verified privacy requests within the period required by applicable law and may extend the response period where legally permitted.

15 California Privacy Notice

This section supplements the rest of this Privacy Policy for California residents to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), applies.

Categories of Personal Information

During the preceding 12 months, depending on how you interacted with us, we may have collected:

• Identifiers, including names, addresses, telephone numbers, email addresses, IP addresses, account identifiers, and device identifiers.
• Customer records and transaction information, including billing, shipping, purchase, and account information.
• Commercial information, including products purchased, viewed, considered, returned, or exchanged.
• Internet or electronic network activity, including browsing and website interaction information.
• Approximate geolocation information, such as a general location inferred from an IP address.
• Inferences, such as product interests or shopping preferences.
• Customer communications and content, including reviews, inquiries, photographs, or comments.
• Sensitive personal information where applicable.

California Sale and Sharing Disclosure

We do not sell personal information for money.

However, certain advertising or analytics disclosures may constitute “selling” or “sharing” under the CCPA.

Categories potentially involved may include identifiers, commercial information, internet or network activity, and related inferences.

California residents may opt out of qualifying sale or sharing through available privacy controls and qualifying browser-based opt-out signals such as GPC where required.

Sensitive Personal Information

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about California consumers in a manner requiring a separate right to limit under the CCPA, unless otherwise disclosed.

Non-Discrimination

We will not unlawfully discriminate against you for exercising rights available under the CCPA.

16 Privacy Requests

To exercise an applicable privacy right, you may contact us using:

Email: info@zavrlynia.com
Phone: +1 (539) 242-0044

You may also use any privacy-request, cookie-preference, or privacy choice tools made available directly through our website.

Please describe the right you wish to exercise and provide enough information for us to identify and respond to your request.

To protect your information, we may need to verify your identity before processing certain requests.

Verification may require us to confirm information associated with your account, transaction history, email address, telephone number, or other information already maintained by us.

We may deny or limit a request where permitted or required by applicable law and will provide an explanation when legally required.

17 Authorized Agents

Where applicable law permits, you may designate an authorized agent to submit a privacy request on your behalf.

We may require the agent to provide appropriate documentation demonstrating authority to act for you.

We may also contact you directly to verify your identity or confirm that you authorized the request, except where applicable law provides otherwise.

18 Appeals

Residents of states that provide a right to appeal may appeal our decision regarding a privacy request.

To submit an appeal, contact: info@zavrlynia.com

Please include “Privacy Request Appeal” in the subject line and provide sufficient information for us to identify the original request and understand why you believe the decision should be reconsidered.

We will review and respond to appeals in accordance with applicable law.

19 Promotions and Discounts

From time to time, we may offer promotions, discounts, giveaways, or other benefits in connection with signing up for marketing communications or providing certain information.

Participation in these programs is voluntary.

For example, Zavrlynia may offer a promotional discount to customers who voluntarily subscribe to our email marketing program.

You may withdraw from email marketing at any time using the unsubscribe method included in our communications.

Withdrawal from marketing does not affect purchases already completed.

20 Third-Party Websites and Services

Our Services may contain links to websites, applications, social media platforms, or services operated by third parties.

We do not control the privacy practices of independent third parties.

When you leave Zavrlynia or interact directly with a third-party service, collection and use of information may be governed by that third party's privacy policy.

We encourage you to review third-party privacy practices before providing personal information.

21 International Data Processing

Zavrlynia is operated from the United States and works with service providers that may operate in the United States and other countries.

As a result, personal information may be processed, stored, or transferred outside your state, province, or country of residence.

Data protection laws in another jurisdiction may differ from those in your location.

Where applicable law requires safeguards or other measures for international data transfers, we will take appropriate steps consistent with those requirements.

22 De-Identified and Aggregated Information

We may create aggregated or de-identified information that is not reasonably capable of identifying you.

We may use such information for legitimate business purposes including:

• Analytics;
• Research;
• Improving our Services;
• Understanding shopping trends; and
• Measuring business performance.

Where required by applicable law, we will maintain de-identified information in de-identified form and will not attempt to re-identify it except as permitted by law.

23 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Services, technology, privacy practices, legal obligations, or regulatory requirements.

When we update this Policy, we will revise the Last Updated date at the top of the page.

Where applicable law requires additional notice or consent for a material change, we will provide that notice or obtain consent as required.

We encourage you to review this Privacy Policy periodically.